Services

Medical Debt Recovery

We focus exclusively on collecting past-due medical accounts with a results-driven, ethical approach. Our experienced team uses advanced tools and proven strategies to maximize recovery while preserving your patient relationships.

Know More

Patient-Friendly Outreach

Our collection specialists are trained in compassionate communication, ensuring that every interaction is respectful and solution-oriented. We work with patients to resolve balances through customized payment plans and clear, empathetic communication.

Finanace

Regulatory Compliance

Legacy Medical Recovery operates in full compliance with Australian consumer protection laws, including the Privacy Act 1988, Australian Consumer Law (ACL), and relevant ACCC/ASIC Debt Collection Guidelines. Your patient data and brand integrity are in safe hands.

Early Intervention & Pre-Collections

Our early-out services assist in managing accounts before they become seriously overdue. By engaging patients early, we improve recovery rates and preserve your patient relationships.

Transparent Reporting & Account Management

We provide regular, easy-to-understand reporting tailored to your practice’s needs. Our secure portal offers visibility into performance, account status, and trends to support better financial decisions.

Skip Tracing & Account Investigation

When patient contact details are outdated or incorrect, our advanced skip tracing tools help locate and reconnect with account holders. We use ethical and compliant investigative methods to improve contact rates and enhance recovery outcomes.

About Our Services

At Legacy Medical Recovery, we provide trusted, ethical, and results-driven medical debt collection solutions tailored for healthcare providers across Australia. Our mission is to support the financial sustainability of your practice while maintaining the highest standards of patient care and compliance.